Birthcare offers free, secure, undercover parking for customers. Please use the park-side entrance at 20 Titoki Street. To ensure parking is available for our clients, visitors are asked to use the public pay-and-display parking available on the surrounding streets.
If Birthcare parking is full
Additional public pay-and-display parking is available on surrounding streets.
After-hours access
If you arrive after hours, an intercom is available at both the front door and basement entry. Press the button and a member of the team will answer and open the door or gate for you.
Birthcare inpatient parking is available in:
Please note that bays 157 and 158 are no longer allocated to Birthcare.
There is no dedicated accessible (disabled) parking available for Birthcare.
Birthcare inpatient parking is available in:
All Birthcare parking bays are clearly labelled “Birthcare Inpatient Parking Only.”
Once parked, take the lift to Level 2.
Please park only in designated Birthcare parking bays. Do not park in any other spaces, as unauthorised vehicles may be towed.
Please check in at reception on level 2 on arrival. The reception staff will carry out the admission process and will then notify the Birthcare clinical staff allocated to your care of your arrival.
8am – 8pm
Immediate family can visit (Father, grandparents, siblings of your baby).
2pm – 8pm
All family, whānau or close friends are welcome to visit.
Standard rooms are free for up to 3 nights. Private rooms are partly funded for up to 3 nights. We are really happy to accommodate longer stays, but beyond three nights this is charged at the full price. Please discuss your needs with reception.
Learn MoreIf you choose to keep your placenta, please note that Birthcare does not have facilities to refrigerate or store placentas.
We kindly ask that you make arrangements for your placenta to be collected by a family member or support person. If you have any questions about this, please speak with your midwife or a member of our team.
We are committed to providing continued excellence in the health and wellbeing of people in our care, and we truly value your feedback.
If you wish to make a suggestion, or raise concerns about any aspect of our service or facilities, you can do this by contacting us or filling out the feedback form.
Reception is staffed 7 days a week from 7:00 am to 9:00pm.
Linen, towels, nappies, and pads are restocked twice daily
For additional items, fresh bed linen, or a vase for flowers, please contact housekeeping
Hours: 7:00 am – 7:00 pm daily
Extension: 8821
We kindly ask that rooms are vacated by 11:00 am. If you need a little extra time, please call reception to discuss.
On your way out, please visit reception on Level 2 to settle any account owing and to collect your discharge summary.
Auckland Hospital offers hearing screening for all newborns. Technicians are on site 7 days a week dependent on staffing.
+64 9 374 0800
parnell@birthcare.co.nz
20 Titoki Street, Parnell 1052