FAQs

Frequently asked questions Birthcare Auckland

Where can I park?

Birthcare offers free secure, undercover parking for all visitors. Please use the park side entry to 20 Titoki Street.

Park in a ‘Birthcare’ car park and take the lift to Level 2.

Additional Parking – public pay and display parking is available on surrounding streets should you find the car park full.

Please do not park in any parking that is not ‘Birthcare’ as you will be towed.

After hours there is an intercom at the front door as well as the basement entry. Press the button and someone will answer the bell and open the door / gate for you.

Come to the main entrance and we will provide support until your midwife arrives, and for delivery if required.

CHECKLIST FOR MUM

  • Nightwear
  • Dressing Gown
  • Slippers
  • Underwear
  • Day Clothes
  • Toiletries
  • Hairdryer (if in a twin share room)
  • Clothes for going home.

CHECKLIST FOR BABY

  • Singlets
  • Nightgowns
  • Stretch and Grows
  • Booties/Socks
  • Woolen Hat
  • Cardigan
  • Clothes for going home
  • Baby car seat
  • Basinette blanket
  • Wrap.

Birthcare provides medical and general baby supplies (pain relief, sanitary pads, disposable nappies, wipes) all of which are included as part of our service.

If you are planning on using cloth nappies, bring two with you for a folding demonstration.

Please ensure you have some woolen items, especially if you are transferring from Auckland Hospital and for when you are discharged home.

Please note: Babies must always travel in a car seat. Please familiarise yourself with how to safely use your car seat as per manufacturers instruction before baby is born

Visiting hours are:

Auckland
8.00am to 8.00pm for partners.
2.00pm to 8.00pm for all other visitors.

We encourage fathers, partners and family to visit and enjoy this special time.
Please keep an eye on your children and do not allow them to wander off on their own.

During Covid Alert Levels visiting restrictions may be applied. Please check our Covid-19 information page for information.

Standard rooms are free for up to 3 nights. Private rooms are partly funded for up to 3 nights. You can stay longer for a cost – please see all of our cost information here.

We are committed to providing continued excellence in the health and wellbeing of people in our care, and we truly value your feedback.

If you wish to make a suggestion, or raise concerns about any aspect of our service or facilities, you can do this by contacting us or filling out the feedback form by clicking on word FEEDBACK for form.