Our staff are working to provide our clients with the exceptional care we strive for every day. We want to assure you that the safety of all people in our care – clients and their family/whanau, staff, and LMCs, is our utmost priority.
We’re following the Ministry of Health’s guidelines around hand-washing, cough etiquette, social distancing and hygiene practices, and have reinforced this with all our teams.
Birthcare’s support person/ policy is designed to protect those who are receiving care in our facility. It is a policy with tiaki (protect), manaaki (care and support), and aroha (love) at its core.
In line with the Government’s directive that we move to Covid-19 Alert level 3 protocol, Birthcare Auckland is maintaining the one support person only policy.
The nominated support person can be a spouse/partner/ whānau member etc… and will have to adhere to strict rules of not leaving the facility. Once the client is admitted into Birthcare, the support person cannot leave until your “bubble” family is ready for discharge. If the support person decides to leave the facility, Birthcare has the right to decline access to the support person re-entering the facility again.
Masks must be worn on arrival to Birthcare, and at all times when a Birthcare staff has to enter your room for your clinical care, delivering and collecting of meal trays, stocking up of linen and baby care items, and newborn hearing screening. Masks must also be worn when you come out of your room into the communal areas.
Birthcare can provide meals for a support person who is staying at subsidised rates. Please see the Information Folder at the bedside for more details. You can order takeaways, but it must be contactless delivery, no delivery people are to enter the clinical areas. Any food deliveries should be left on Ground Floor for you to pick up.
In line with the Government’s directive that we move to Covid-19 Alert Level 3 protocol, Birthcare Huntly is maintaining a one support person only policy.
New Zealand needs to continue its vigilance. While the risk to public safety is real, we can greatly reduce it by New Zealand needs to continue its vigilance. While the risk to public safety is real, we can greatly reduce it by following the Ministry of Health advice and taking simple consistent actions to prevent potential spread.
Help us to keep Birthcare COVID-19 free for our clients’ health and wellbeing, as well as our staff (and their families) who are doing an amazing job during these changing and challenging times.
If you have questions, please ask to speak to a Manager during business hours, or Manager on call during afterhours.
For further information on Alert Levels 3, please refer to www.covid19.govt.nz