Restrictions are in place to look after the people in our care. Our robust health and safety measures ensures we continue to perform safely while providing optimal care to all our patients

The safety and wellbeing of our clients, support people, visitors, staff, medical specialists, LMCs, and contractors is always our utmost priority.  We have always had very thorough cleaning, hygiene and health and safety processes in our facility. We have dedicated infection prevention and health and safety experts advising and monitoring our practices. We’ve also put in place even more cleaning and sanitising, focusing on high touch surfaces, and we have hand sanitisers installed throughout the hospital for our staff, clients, support people, and visitors.

We’re following the Ministry of Health’s guidelines around handwashing, cough etiquette, social distancing, and hygiene practices, and have reinforced this with all our teams. If you are unwell, please do not enter the facility. Contact your GP.

We continue to work alongside our local hospitals and follow the Ministry of Health guidelines to provide care to those in need.

Policies that keep us safe

We want to assure all people in our care that we have extensive policies, procedures, and measures in place to keep us all safe whilst reducing the likelihood of Covid transmission within our facilities.

Should a client in our care become symptomatic, find out they are a close contact, or test positive for Covid, we have procedures in place to support and isolate that client.

We are committed to ensuring you can continue to access our exceptional healthcare during this time.

Use of masks within Birthcare

Surgical masks must be worn at Birthcare.  All visitors are required to wear a surgical mask when outside of your room, in communal areas, and when a Birthcare staff enters your room to provide care/services.


With COVID-19 transmission mainly spreading between people through direct, indirect (through contaminated objects and surfaces), or close contact with infected people via mouth and nose secretions, washing hands is of critical importance.  Birthcare strongly recommends washing of hands on your arrival to your postnatal room and after touching common surfaces such as doorknobs or handles, and after each visit.


Two other visitors are allowed to visit once a day from 2pm – 8pm for all room options.

Your visiting children

Your children may visit once a day between 3pm – 5pm.  They must be well and have no cold, flu or Covid symptoms.

Shared Rooms

The Shared Room option for postnatal stay is for mother and baby only.  If you have opted for the Shared Room option for your stay, a nominated support person may stay with you during the day (8am – 8pm).  The support person should leave the facility in the evening to go home.  Please note the Shared Room will be back to sharing with another mother and baby effectively as of Monday 11th July, 2022.

Private or Premium Rooms

If you have opted for the upgraded Private or Premium Room option, your nominated support person may stay with you overnight.  Birthcare can provide meals for the support person at subsidised rates.  Please refer to our schedule of charges for costs, and on admission, please see the Information Folder at the bedside for details.  You can order takeaways but it must be contactless delivery.  No delivery people are to enter the clinical areas.  Any food deliveries should be left on the Ground Floor for you to pick up.

Meals for support people

Birthcare can provide meals for support people at subsidised rates. Please see the Information Folder at the bedside for more details. You can order take-aways, but it must be contactless delivery, no delivery people are to enter the clinical areas. Any food deliveries should be left on Ground Floor for you to pick up.

For further information on Covid Settings, please refer to

More information:

Translate »